Terms of service

By accessing or using this website, or placing an order with Hair N Beauty Hub, you agree to these Terms of Service.

1. Website Use

You must be at least the age of majority applicable in your state, territory or country to use this website and place orders.

You agree to use the website lawfully and not to misuse the website, interfere with its operation or attempt to gain unauthorised access to any part of the website or its systems.

2. Products, Pricing & Information

We make reasonable efforts to ensure product descriptions, images, pricing and other information on our website are accurate and up to date.

Product colours and appearance may vary depending on your device or screen settings.

Prices are displayed in Australian Dollars (AUD).

Prices may change from time to time without notice.

We may correct errors, update product information or limit quantities available for purchase where necessary.

3. Orders

Submitting an order constitutes an offer to purchase the products selected.

We reserve the right to accept or decline an order where appropriate, including where a product is unavailable, an obvious pricing or listing error has occurred, or we reasonably suspect fraudulent or unauthorised activity.

If we are unable to fulfil an order after payment has been received, we will contact you and arrange an appropriate refund where applicable.

4. Shipping & Delivery

We deliver throughout Australia and New Zealand.

Orders are fulfilled and dispatched from several warehouse locations across Australia.

Shipping charges and available delivery options are displayed at checkout.

Delivery timeframes are estimates only.

Please refer to our Shipping Policy for further information regarding delivery, missing orders and failed deliveries.

5. Returns & Refunds

Returns and refunds are handled in accordance with our Returns & Refunds Policy.

Nothing in these Terms limits your rights under Australian Consumer Law.

6. Third-Party Services

We may use third-party service providers to support payment processing, delivery, website functionality, communications, analytics and other business operations.

Where you access third-party websites or services through links on our website, those services may be subject to their own terms and privacy policies.

7. Reviews, Comments & Feedback

If you provide reviews, comments, suggestions or other feedback, you agree that we may use that content for legitimate business and marketing purposes, subject to applicable law.

You must not submit content that is unlawful, misleading, defamatory, abusive or infringes another person's rights.

8. Prohibited Conduct

You must not use this website to:

·       breach any applicable law;

·       infringe intellectual property rights;

·       introduce malicious software;

·       interfere with the website or its security;

·       impersonate another person;

·       provide false or misleading information; or

·       engage in fraudulent or abusive activity.

9. Intellectual Property

Website content including text, images, logos, graphics and other materials is owned by or licensed to 5C Novo Pty Ltd or the relevant rights holder.

You must not reproduce, modify, distribute or commercially exploit our website content without permission unless permitted by law.

10. Liability

To the maximum extent permitted by law, we exclude liability for loss or damage that is not reasonably foreseeable or is not caused by our breach of these Terms.

Nothing in these Terms excludes, restricts or modifies any rights, remedies or guarantees that cannot lawfully be excluded under Australian Consumer Law.

11. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

Any dispute will be subject to the applicable courts of New South Wales, Australia, to the extent permitted by law.

12. Business & Contact Information

Hair N Beauty Hub

Email: customers@hairnbeautyhub.com.au